WeServio Privacy Policy

 


WeServio Privacy Policy

Effective Date: 5/14/2024

This Privacy Policy describes how WeServio collects, uses, and shares your personal information when you use our mobile application ("WeServio App").

Information We Collect

We collect several types of information from and about users of our WeServio  App:

  • User-provided data: When you create an account or use the App to request services, you may provide us with certain information, such as your name, email address, phone number, location, and any additional details you include in your service requests.

  • Device data: We may collect information about the device you use to access the App, such as the device type, operating system version, unique device identifiers, and IP address.

  • Usage data: We may collect information about how you interact with the App, such as the types of services you request, the service providers you connect with, the time you spend using the App, and your browsing history within the App.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the App and our services.

  • Connect you with service providers who can fulfill your requests.

  • Communicate with you about your service requests, including sending confirmations, updates, and promotional offers (with your consent).

  • Analyze how you use the App to improve our offerings.

  • Personalize your experience with the App.

  • Comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service providers: We share your information with service providers who fulfill your requests through the App.

  • Third-party service providers: We may use third-party service providers to help us operate the App, such as for data storage, analytics, and marketing. These service providers may have access to your information only as necessary to perform their services.

  • Legal requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information.

Your Choices

You have certain choices regarding your information:

  • Access and update your information: You can access and update your information through the App settings.

  • Delete your information: You can request to delete your information by contacting us at [Insert Contact Information].

Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: touficy@optimalsolutions.it

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